Terms of service

1. Who provides the service

This Docuity instance is provided by its operator (“the Docuity operator”, “we”), identified with this deployment (see About). These terms are an agreement between you and the operator. If you use Docuity through a clinic, practice, or other organization, that organization controls its own workspace and data.

2. The service is free

Docuity is provided free of charge. There are no paid tiers, and nothing on this site sells anything. Self-hosting is supported: source code and its license terms are published in the project repository, and a self-hosted deployment is entirely the responsibility of whoever operates it.

3. Not medical advice — the important part

• Docuity is practice-support software (records, rotas, prescriptions, messaging). It is not a medical device and provides no medical advice.
• The drug-interaction checker and the interaction warnings inside the apps are informational, based on a curated dataset that is not exhaustive. Entries the checker marks as unmatched were not checked at all. Absence of a warning is not evidence of safety.
• Clinical decisions — prescribing, dispensing, diagnosis, treatment — remain entirely the responsibility of qualified professionals using their own judgment.

4. Your account

• You need a Docuity ID to use most apps; keep your credentials to yourself and tell us promptly about suspected compromise.
• You must provide truthful information — in particular, prescriber registration numbers in Docuity Rx must be genuine and yours.
• You are responsible for activity under your account until you revoke its sessions or report compromise.

5. Acceptable use

You agree not to:

• access records you have no legitimate role-based reason to access — audit logs record patient-data access;
• use Docuity for unlawful prescribing or to issue prescriptions for controlled substances (unsupported and blocked in v1);
• probe, overload, or disrupt the service, evade rate limits, or scrape other users' data;
• upload malware or content you have no right to process;
• resell the hosted service.

6. Your data

Your data stays yours (or your organization's). Our processing is described in the privacy policy and compliance page. We claim no license to your content beyond what is technically necessary to run the service.

7. Availability & warranty

We aim for reliability but the service is provided “as is” and “as available”, without warranties of any kind and without an SLA. Do not use Docuity as your only copy of anything life-critical; export tools exist — use them.

8. Liability

To the maximum extent permitted by law, the operator is not liable for indirect or consequential damages, lost data, lost profits, or clinical outcomes arising from use of the software. Where liability cannot be excluded, it is limited to the amount you paid for the service — which is zero — or the minimum the law allows. Nothing in these terms limits liability that cannot lawfully be limited.

9. Suspension & termination

You can delete your account at any time from Docuity ID. We may suspend or terminate accounts that break these terms or threaten the service, with notice where practicable. On termination, data handling follows the retention rules on the compliance page.

10. Changes

We may update these terms; material changes will be announced to signed-in users with reasonable notice. Continued use after the effective date means acceptance.

11. Governing law

These terms are governed by the law of the operator's published jurisdiction, unless mandatory local law gives you stronger protections — those remain yours.